Woodlands Church Arena Implementation Project
Published January 30, 2013 at 1:57 am - No Comments
Implemented Arena Church Management Systems with Woodlands Church ministries. Worked through requirements gathering and process design to find creative solutions with the ministries and supporting services. Worked to reduce lines in Baptisms by introducing an e-ticketing process. Implemented check-in screens for all key classes improved participant experience and reduced back office [...]
Defined Contributions Outsourcing Implementation Project
Published January 30, 2013 at 1:55 am - No Comments
Delivered outsourcing services with Hewitt Associates for three client teams, varying size from 4,000 employees to 76,000, with approximate billing revenues of $4M. Coordinated production reviews, signed off on stability of software releases and printing of daily/quarterly/annual communication mailing. Standardized processes for payroll, plan administration, communications, and call center support. [...]
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Lifehacker // Lovecat // Leader // Linchpin